Take care of what’s valuable.
Keep your jewelry and watches looking their best
To have repairs or services performed, please return to the retailer from whom you originally purchased your item, or you may visit another registered Montage Jewelry Care plan provider. Be sure to provide your original sales receipt and covered item. You may also contact us by phone or email.
Consumer Frequently Asked Questions (FAQS)
1. Why should I purchase a Montage Jewelry Care Plan?
Wear your jewelry with pride and not worry! With the purchase of a Montage
Jewelry Care plan, your covered item can remain beautiful for years to
come.
2. How is this different from homeowner's insurance?
Montage Jewelry Care offers repair or replacement coverage due to accidental damage, mechanical breakdown or wear-related issues occurring during normal wear. Montage Jewelry Care also offers coverage for specific maintenance repair during the life of the Agreement. Homeowner's insurance covers against loss, theft, fire, or mysterious disappearance. Montage Jewelry Care covers the gaps in homeowner's insurance, making our plans the perfect complement.
3. How much does the Plan cost?
The cost of the Montage Jewelry Care plan varies depending on the price of the item purchased. Once purchased, there are no hidden fees or deductibles. Shipping charges for repairs are also included with the plan.
4. Who will repair my item?
If possible, please return to your original retailer. If you are unable to do so, you may contact Montage, and we will provide you with additional options such as another registered MJC retailer in your area or one of our trusted jewelry repair centers.
5. What if my item can't be repaired?
If a valid claim exists and the covered item cannot be repaired, the covered item may be replaced, or you may be reimbursed in an amount equal to the purchase price of the covered item less any claims paid under the plan. Please refer to your Montage Jewelry Care Protection Plan for specific coverage and all Terms & Conditions.
